FAQs

  1. Why do you use tickets instead of reservations?

    Willow is a small space, and we want to create an intimate environment for our guests. Ticketing allows us to anticipate who is coming in and to give guests an all-encompassing experience at the best price possible.

  2. What does my ticket include?

    When you purchase a ticket to Willow, it covers your base meal, but it does not include supplemental food, alcoholic beverages, non-alcoholic beverages, coffee or tea unless that is offered and you elect to purchase it.

  3. Why is a service charge added?

    Service is an integral part of your meal and, since you will not receive a bill for your meal during the dining experience, we are adding an 20% service charge at the time of purchase. In addition, an 20% service charge will be assessed on any additional food and beverage consumed during the course of your meal.

  4. Can I get a refund once purchased? Can I exchange my ticket for a different night?

    No. Just as with attending a sporting event, concert or the theater, all sales are final. We cannot cancel your ticket or reschedule it for another night. If you cannot come, we recommend that you transfer your tickets to someone else which you are able to do in your Tock account.

  5. Can I give my ticket away or sell it?

    Yes. The ticket is completely transferable. Please note, however, that selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to ensure that they have a received a formal transfer of the ticket through the restaurant's official website. Any tickets purchased on the secondary market are at the purchaser's risk. We cannot accept responsibility for forgeries or misrepresentations.

  6. How do I transfer my ticket?

    To transfer a ticket, log in to your account, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each booking has a transfer button next to it.

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

Willow Restaurant

Portland, Oregon

Willow is a small restaurant in Southeast Portland that offers a 6-course tasting menu for $50. With two seatings a night, at 6pm and 8:30pm, they host their guests at an 11-seat Chef's Counter for a dynamic and interactive meal. Imagine a dinner at your friend's house, without any clean-up or fuss--just a great time!

Now booking through July 31, 2017

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